Latest revision date: September 14th, 2015
Children. We do not offer the Website to anyone under the age 18 and do not knowingly collect personal information from children under 13. No one under age 13 may provide any information to or on the Website. If you are under 13, do not use or provide any personal information on or through the Website, register on the Website, or use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, email address or any screen name or user name you may use.
Information You Provide. In order to provide you with products of interest to you and to continually improve your shopping experience on Lustrecare.com, we collect information about our customers in a variety of ways. We generally collect personally identifiable information that you voluntarily provide. For instance, information may be collected when you: are ordering products, sign up for our newsletters, create an account/register on our Website, complete a survey, post a comment to an article on our Website, enter a sweepstakes or contest, or participate in our social networking features. You may choose not to provide certain information, but then you may not be able to purchase products or take advantage of special features and offers we offer. The following is a summary of the kinds of information Lustrecare.com collects:
Please be aware, if you elect to post material (including product and service reviews) to any blogs, forums, or participate in our community boards that may be offered on our Website, then such materials will be collected and may be publicly available for others to view. Even after you terminate your account, all such materials submitted by you on the Website or our social media channels may be retained by us indefinitely and we may continue to disclose such materials publicly.
Other Information We Collect. We and other parties may also collect information about your online activities over time and across third-party websites or other online services (behavioral tracking), such as pages visited and how often and for how long they are visited. We may use various technologies and features to collect this information, such as tracking your activities through your Internet Protocol (IP) address, computer settings or most-recently visited URL, as well as through the use of “cookies” and “web beacons” described below.
As with most other websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Cox Cable), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site.
Web Beacons. We may also use “web beacons” (also known as “clear GIFs” or “pixel tags”) or similar technologies, on the Website and in our communications with you to enable us to know whether you have visited a web page or received a message. A web beacon is typically a one-pixel, transparent image (although it can be a visible image as well), located on a web page or in an email or other type of message, which is retrieved from a remote site on the Internet enabling the verification of an individual’s viewing or receipt of a web page or message. A web beacon may enable us to relate your viewing or receipt of a web page or message to other information about you, including your personally identifiable information.
Location Information. We may, and may enable our advertisers to, collect your location via certain services we provide through digital applications, wireless access protocol services (“WAP Services”) or mobile phone services. We, or the service provider, will inform you of such collection at the time you use the service. By using such service, you hereby consent to our collection, use and disclosure of your location information as described.
General Usage Information. In addition, we may gather aggregate usage information about Website users on an anonymous basis. This information is not personally identifiable and will be used to determine how our Website is being used. Examples of such information include: How much time do users spend on our site? What pages do they view? What sites did they come from? What sites do they go to? All of this information is collected to help us create a better, faster, more efficient website and to provide you with better content. We may also share aggregate usage information, in aggregate anonymous form, with our prospective and actual business partners, advertisers and other third parties for any business purpose.
Email Communications. We may use the information that we collect to send you email communications, such as information about your purchase confirmation and status, your account or changes to the Website, promotional messages about our own or our marketing partners’ products and services, and our email newsletters.
Request Fulfillment. We may use the information that we collect to fulfill your requests for products, services, and information. For example, we may use your contact information to respond to your customer service requests or to enable you to participate in features on the Website such as surveys, polls, sweepstakes, and message boards.
Statistical Analysis. In order to learn more about how our Website is used, we aggregate and analyze the data that we collect. We may use this information, for example, to monitor and analyze use of the Website, to increase our Website’s functionality, and to better tailor our content and design to suit our visitors’ needs.
California’s “Shine the Light” law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses’ practices related to disclosing personal information to third parties during the preceding year for the third parties’ direct marketing purposes or give to the customers an option to opt-out of such information-sharing. To make such request, send us an email at firstname.lastname@example.org indicating “Your California Privacy Rights” in the subject of your email, your name and complete mailing address. We are not responsible for requests that are not labeled or sent properly, or do not have complete information. Please note that we are only required to respond to one request per customer each year.
Upon request, Lustrecare.com will provide you with a summary of the information we have collected about you, and the opportunity to correct, update or modify this information.
You can unsubscribe from receiving Lustrecare.com newsletters or commercial emails at any time. You can unsubscribe by clicking on the “Unsubscribe” link in the footer of any Lustrecare.com email and following the instructions. But note that you may continue to receive certain communications from us, such as transactional or relationship messages.
Some of the network advertisers, ad agencies and other vendors we work with to serve ads on third party websites and across the internet, or analytics providers which provide us with information regarding use of the Website and effectiveness of our ads may be members of the Network Advertising Initiatives or the Digital Advertising Alliance Self-Regulatory Program for Online Behavioral Advertising. To opt-out from receiving interest-based advertising from some or all of the participating companies, please visit http://www.aboutads.info/choices/. To opt-out of participating in Google Analytics data follow the instructions: https://tools.google.com/dlpage/gaoptout. Please note opting out through these mechanisms does not opt you out of being served advertising. You will still receive other types of online advertising from participating companies and any type of advertising from non-participating companies, and the web sites you visit may still collect information for other purposes
Occasionally, you may receive from us emails that may contain advertising or other content that was sponsored by third party retailers or businesses. These emails are not necessarily reflective of the opinions of our editorial staff. They are content paid for by our sponsors, and allow us to provide you with the free content we believe you will enjoy.
As a curator of information, Lustrecare.com often links out to other sites. We are not responsible for any content that appears on these sites, nor do we endorse them. Third parties may display advertisements on the Service and on such web sites. These advertisements may contain cookies, web beacons and other similar technologies. These third parties may collect information or insert cookies or similar technologies without our knowledge. For questions about these sites, please consult their individual privacy policies. Lustrecare.com is not responsible for the privacy practices employed by any third party.
All of the information described above is recorded on restricted database servers. We use a variety of industry-standard security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. We also require you to enter a password to access your registration information and manage your settings. Please do not disclose your password to unauthorized people. Although we take appropriate measures to safeguard against unauthorized disclosures of your information, we cannot guarantee its absolute security.